Conditions d’utilisation


Welcome to lighting-guru.shop. These Terms of Service establish the rules and conditions governing your use of our website, services, and purchases made through our online store.

By accessing or using lighting-guru.shop, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

These Terms of Service are designed to provide a clear understanding of the rights and responsibilities of both lighting-guru.shop and our customers.

1. General Information

This website is operated by lighting-guru.shop.

Throughout these Terms, the terms "we", "us", and "our" refer to lighting-guru.shop.

By visiting our website, browsing our products, creating an account, or purchasing products from us, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or services.

2. Website Use

You agree to use lighting-guru.shop only for lawful purposes and in a manner that does not:

  • Violate applicable laws or regulations

  • Infringe upon the rights of others

  • Harm or disrupt the operation of our website

  • Attempt to gain unauthorized access to our systems

  • Introduce harmful software, viruses, or malicious code

We reserve the right to restrict or terminate access to our website if we believe a user has violated these Terms.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing information displayed on lighting-guru.shop are accurate and up to date.

However, we do not guarantee that:

  • Product colors displayed on your device will exactly match the actual product

  • All descriptions are completely error-free

  • Product availability will always remain unchanged

We reserve the right to correct errors, update information, or modify product details at any time without prior notice.

4. Orders and Purchase Agreement

When you place an order through lighting-guru.shop, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

  • You accept the product details and pricing displayed at checkout

After placing an order, you will receive an order confirmation email.

An order confirmation does not necessarily represent acceptance of the order. We reserve the right to refuse or cancel orders for reasons including:

  • Product availability issues

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

If an order is cancelled after payment has been received, an appropriate refund will be issued.

5. Pricing and Payment

All prices displayed on lighting-guru.shop are shown according to the information available at the time of purchase.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

Payments must be completed before orders can be processed and shipped.

Available payment methods are displayed during checkout.

6. Shipping and Delivery

We provide free standard shipping for eligible orders.

Delivery times and shipping details are explained in our Shipping Policy.

Estimated delivery times are provided as guidance only and may vary due to circumstances beyond our control, including:

  • Customs processing

  • Carrier delays

  • Weather conditions

  • Transportation disruptions

We are not responsible for delays caused by third-party shipping providers.

7. Returns and Refunds

Customers may request returns and refunds according to our Return and Refund Policy.

To ensure a smooth process, customers must follow the return instructions provided by lighting-guru.shop.

Refunds will be processed after returned products have been received and inspected where applicable.

For complete details, please review our Return and Refund Policy.

8. Intellectual Property Rights

All content available on lighting-guru.shop, including but not limited to:

  • Text

  • Images

  • Graphics

  • Logos

  • Product descriptions

  • Website design

  • Software elements

is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission from lighting-guru.shop.

9. Accuracy of Information

We attempt to provide reliable and accurate information on our website.

However, we do not guarantee that all website content will always be:

  • Complete

  • Accurate

  • Current

  • Error-free

We reserve the right to correct mistakes and update information whenever necessary.

10. Limitation of Liability

To the maximum extent permitted by applicable law, lighting-guru.shop shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website

  • Product misuse

  • Website interruptions

  • Third-party services

  • Delivery delays beyond our control

Our responsibility is limited to the value of the purchased products involved in the relevant transaction.

11. Third-Party Services

Our website may include services or links provided by third parties.

These third-party services may have their own terms, conditions, and privacy policies.

lighting-guru.shop is not responsible for the content, availability, or practices of third-party websites or services.

12. Account Responsibilities

If you create an account with lighting-guru.shop, you are responsible for:

  • Maintaining the confidentiality of your account information

  • Protecting your password

  • Ensuring account information remains accurate

You are responsible for all activities performed through your account.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately after being published on this page.

Customers are encouraged to review these Terms periodically.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations.

For customers located in France and the European Union, mandatory consumer protection rights remain unaffected.

Nothing in these Terms limits rights granted to consumers under applicable law.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Website:

lighting-guru.shop

Email:

info@lighting-guru.shop

Thank you for choosing lighting-guru.shop.